Entegrated Solution Color Logo

Wonder Service Technician Application

The best integrated Mobile Service App for Field Engineers and Technicians for companies to improve asset longevity and customer satisfaction

The Best Service Technician App for Field Service Engineers & Technicians

Wonder Field Service Technician App is a mobile service management application which can be accessed from anywhere at any time by your service technicians. As an enterprise service technician app, this solution is customized keeping your unique service flow in mind.

In addition, it is easy to use, readily syncs with your master data and most importantly gives you end-to-end visibility on the work of all field technicians across locations.

Features

Service Technician App seamlessly integrates with your existing solution ecosystem. In addition, it is customized depending on your specific Service Workflows. It’s also rich in features, pocket-friendly and easy to use for total visibility of field service and asset maintenance operations.

Service Workflow Automation

Enjoy the power of Workflow Automation for Field Services and Asset Maintenance

Asset Maintenance Task Dashboards

Let your technicians and engineers take charge of planning their day with in-app Asset Maintenance Dashboards

Geolocation Tracking of Technicians & Engineers

Know where your field service technicians are to avoid conflict in schedule-setting

Push Notifications and Request Alerts

Send alerts and push notifications related to task changes, re-assignments or urgent requests

Integrated Service Technician App - Features

Competitive Advantages of using Service Technician Application

All Mobile Devices Friendly Framework

Whatever mobile device your service technicians use, this service mobile app for iOS and android works on all

Total Technician
Tasks Visibility

Daily realtime and cumulative reporting logs of accepted, assigned and rejected tasks

No More
False Claims

Set the record straight by syncing your master data with the service technician app to track asset performance and status

Seamless Integration with your Helpdesk/Service Modul

Auto-populate data from your ERP or other solution ecosystem to keep information consistent throughout

Industries We Serve

Wonder Service Technician App is the best mobile field service solution that is easy to use by your Service Engineers and Service Technicians while on the field. It readily syncs with your Service Module data. In addition, it seamlessly integrates with a wide variety of solutions as it comes integration-ready customized for your specific business needs.

We offer industry-specific Wonder Service Technician Mobile App for these industries and more

Who is Wonder Service Technician App ideal for?

Wonder Service Technician is best suited for companies that have servicing of high-value assets with distributors, retailers or end customers. Such assets routinely need Breakdown Maintenance, Preventive Maintenance or Regular Audit Checks to ensure asset longevity while addressing the menace of False Claims.

Integrated Distributor Productivity Software Suite Ideal For

Challenges that Wonder Field Engineer Reporting App Solves

No Visibility on Technician Ticket Resolution

Time to overcome delays in response times, increased downtime for customers, and a lack of accountability for technicians with Realtime Visibility

No Mechanism to Cross Check False Asset Claim

Eliminate unnecessary asset repair costs, maintenance expenses, and even replacement costs to maintain Good-Faith relationships between Field Technicians and Franchise Owners or End Customers

Glitches in Service Workflow Execution

No more repair delays, disgruntled customers and irregular service engineers with automated service workflows with reporting

Poor Customer Satisfaction

Mitigate this challenge by providing real-time visibility into the status of service requests, allowing technicians to arrive on-site prepared and equipped to address customer needs

Business Benefits of using Wonder Service Technician App

Gain Complete Visibility

Whether it is Asset Maintenance or Service Engineer Performance you get total visibility on all Service Operations across locations

Clear Task Assignment

Automatically assign validated daily service requests to your Service Engineers or Technicians

Realtime & Cumulative Performance Reports

See where the problem is clearly with access to daily, real-time and cumulative performance reports of your service engineers

Transparency in Asset Management

Remove scope of false or fake claims when it comes to the maintenance your company’s high-value assets or expensive end-customer products

Integrations with

Case Study

Testimonials

The best field service application for your Service Technicians and Engineers to increase asset longevity & employee and customer satisfaction